How do I request a refund for a purchase that was made for a Text App subscription?

We understand that situations can change, and you might need a refund for your Text App subscription. Here's how to request it through Apple's self-service portal.

Before You Request:

• Double-check cancellation: Ensure you've canceled your Text App subscription to avoid future charges. You can manage subscriptions on your device settings or App Store.

• Apple handles refunds: Due to App Store limitations, Text App Support can't directly process refunds. All purchases and refunds for iOS users are handled by Apple.

Requesting a Refund from Apple:

1. Visit Apple's self-service portal: Head over to  https://reportaproblem.apple.com/ and sign in with your Apple ID.

2. Find your TextApp purchase: Locate your Text App subscription in your purchase history.

3. Report the problem: Click "Report a Problem" and choose "Didn't mean to purchase this item" from the "Choose a Problem" dropdown.

Additional notes:

• If you recently changed your subscription length, Apple might first refund the remaining days from your old plan before charging for the new one.
• Apple typically processes refunds within 48 hours.