Cracking Calls and Connection Woes? Fixing Text App Call Quality Issues

Created by Support Team, Modified on Mon, 30 Dec, 2024 at 11:41 AM by Support Team

Having trouble with choppy calls or dropped connections on Text App? Don't fret! This guide will help you diagnose the problem and get back to crystal-clear conversations. Here are some common causes of call quality issues:


Unstable Network Connection: A weak Wi-Fi or mobile data signal can wreak havoc on your call quality. Try connecting to a stronger network or switching between Wi-Fi and mobile data to see if it makes a difference.


Troubleshooting Steps:

  • Restart Magic: Sometimes, a simple fix is all it takes. Restart the Text App and your device to refresh the connection and clear any temporary glitches.

  • Update Text App: Outdated apps can sometimes cause problems. Make sure you're using the latest version of Text App, as updates often include bug fixes and performance improvements. You can check for updates in the App Store.

  • Permission Check: Text App needs access to your microphone and network to function properly. Verify that Text App has the necessary permissions in your device's settings.


Still Having Issues?


Technical problems sometimes arise. If you've tried these steps and your call quality remains poor, Text App support is here to help! They can offer more tailored solutions based on your situation. Simply send an email to support@textcall.in  and they'll be happy to assist you.


Bonus Tip: If you frequently experience call quality issues in a specific location, try using a different network (Wi-Fi or mobile data) to see if it improves the situation.

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